Director - Sales, India & SAARC, Avaya India
Johnson Varkey is the Director - Sales (Customer Experience Management), India & SAARC at Avaya India. In this role, Johnson leads the customer relationship management for Avaya in key regions, which is focused on delivering best customer experience in the enterprise and Unified Communications. He is responsible for developing the business plan and strategy for driving the business, sales, market strategy, and customer experience management.
Johnson has been associated with Avaya since 2012. With over 25 years of experience, Johnson brings a deep understanding of various facets of technology sales, business development, go to market strategy, customer management and marketing in the domains of unified communication and collaboration solutions with specific expertise in customer collaboration and customer experience solutions. Prior to Avaya, he worked at Cisco systems
He holds a Bachelor’s degree in Engineering and Electronics from the University of Pune, and a Master’s degree in Computer systems networking and Telecommunications from University of ST. Thomas, Minnesota, USA.