KARAWANG, Indonesia — A Lion Air plane crashed into the sea just minutes after taking off from Indonesia's capital on Monday, likely killing all 189 people on board, in a blow to the country's aviation safety record after the lifting of bans on its airlines by the European Union and U.S.
The search and rescue effort has recovered human remains, and based on their condition, one of its top officials said they're not expecting to find any survivors. More than 300 people including soldiers, police and fishermen are involved in the grim search, retrieving aircraft debris and personal items such as a crumpled cellphone, ID cards, bags and photos from the seas northeast of Jakarta.
The accident involving a new plane has stunned Indonesia, and President Joko Widodo ordered the transport safety commission to investigate. He urged Indonesians to "keep on praying" as rescuers search for victims.
An air transport official, Novie Riyanto, said the flight was cleared to return to Jakarta after the pilot made a "return to base" request two to three minutes after taking off. It plunged into the sea about 10 minutes later. Weather conditions were normal but the aircraft had experienced a technical issue on its previous flight.
Lion Air said the jet, on a 1 hour and 10 minute flight to Pangkal Pinang on an island chain off Sumatra, was carrying 181 passengers, including one child and two babies, and eight crew members.
It said there were two foreigners on board the plane: its pilot, originally from New Delhi, and an Italian citizen.
Distraught friends and relatives prayed and hugged each other as they waited at Pangkal Pinang's airport and at a crisis center set up at Jakarta's airport. Indonesian TV broadcast pictures of a fuel slick and a debris field in the ocean.
At the search agency's headquarters in Jakarta, family members arrived, hoping desperately for news.
Feni, who uses a single name, said her soon-to-be-married sister was on the flight, planning to meet relatives in Pangkal Pinang.
"We are here to find any information about my younger sister, her fiance, her in-law to be and a friend of them," said Feni.
"We don't have any information," she said, as her father wiped tears from reddened eyes. "No one provided us with any information that we need. We're confused. We hope that our family is still alive."
Indonesian Finance Minister Sri Mulyani also arrived at the agency and met with its chief, seeking information about 20 ministry staff who were on the flight after attending a ministry event in Jakarta. Photos circulating online showed the distraught minister trying to comfort stunned colleagues.
The search and rescue agency said the flight ended in waters off West Java that are 30 to 35 meters (100 to 115 feet) deep.
The agency's chief, Muhammad Syaugi, told a news conference that divers are trying to locate the wreckage.
Weather conditions for the flight were safe, according to the Indonesian meteorology agency. It said clouds associated with turbulence were not present and winds were weak.
The Boeing 737 Max 8 was delivered to Lion Air in mid-August and put in use within days, according to aviation website Flightradar24. It was leased from China Minsheng Investment Group Leasing Holdings Ltd., according to the official China News Service.
Malindo Air, a Malaysian subsidiary of Jakarta-based Lion Air, was the first airline to begin using the 737 Max 8 last year. The Max 8 replaced the similar 800 in the Chicago-based plane maker's product line.
Lion Air president-director Edward Sirait said the plane had a "technical problem" on its previous flight from Bali to Jakarta but it had been fully remedied. He didn't know specifics of the problem when asked in a TV interview. The pilot of Flight 610 had more than 6,000 flying hours while the co-pilot had more than 5,000 hours, according to the airline.
"Indeed there were reports about a technical problem, and the technical problem has been resolved in accordance with the procedures released by the plane manufacturer," he said. "I did not know exactly but let it be investigated by the authorities."
Boeing Co. said it was "deeply saddened" by the crash and was prepared to provide technical assistance to Indonesia's crash probe.
The Transport Ministry said the plane took off from Jakarta at about 6:20 a.m. and crashed just 13 minutes later. Data from FlightAware showed it had reached an altitude of only 5,200 feet (1,580 meters).
The crash is the worst airline disaster in Indonesia since an AirAsia flight from Surabaya to Singapore plunged into the sea in December 2014, killing all 162 on board.
Indonesian airlines were barred in 2007 from flying to Europe because of safety concerns, though several were allowed to resume services in the following decade. The ban was completely lifted in June this year. The U.S. lifted a decadelong ban in 2016.
Lion Air, a discount carrier, is one of Indonesia's youngest and biggest airlines, flying to dozens of domestic and international destinations.
In 2013, one of its Boeing 737-800 jets missed the runway while landing on Bali, crashing into the sea without causing any fatalities among the 108 people on board.