Amazon CEO Jeff Bezos has written a memo to the company's employees responding to the recent article that appeared in The New York Times, defending the world's biggest online retailing company.
The New York Times feature that reported on Amazon.com, calling it a 'ruthless workplace' has generated thousands of tweets, multiple reaction pieces and nearly 3,500 comments on the story, which was published on Saturday.
On Sunday, the Amazon CEO wrote a memo to employees, saying that saying that anyone who worked at a company like the one portrayed in the Times’ story would be “crazy to stay”.
In his memo, Bezos asks employees to read the article and report the abusive behaviour talked about in the article to Human Resources or directly to him. He said the article doesn't describe the Amazon he knew or the caring Amazonians he works with every day.
The New York Times article quoted one former employee who said: "Nearly every person I worked with, I saw cry at their desk."
“[The article] claims that our intentional approach is to create a soulless, dystopian workplace where no fun is had and no laughter heard,” Bezos writes.
“Again, I don’t recognize this Amazon and I very much hope you don’t, either. More broadly, I don’t think any company adopting the approach portrayed could survive, much less thrive, in today’s highly competitive tech hiring market,” he writes.
The NYT report included testimonials from 100 current and former employees who depict a "bruising" workplace at Amazon, where employees are expected to "toil long and late".
"I strongly believe that anyone working in a company that really is like the one described in the NYT would be crazy to stay. I know I would leave such a company," Bezos writes in the memo.
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