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Ugly is, on one level, a police procedural, a view of investigators trying to get their work done while also dealing with a perplexing new world of technology, and learning on the job. But it is more effective in its depiction of wasted lives, and the lengths people will go to so they can break out of their private traps.
But in Ugly, whose plot revolves around the mysterious disappearance of a 10-year-old girl, Kashyap reimagines a world that's utterly bleak, yet rooted in reality, and it eventually becomes impossible to follow.