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When I was growing up, I vividly remember my mom once saying, "I thought I'd never get angry at my child, but look at what you just made me do?" So right then I knew that the never-getting-angry-at-kids thing does not work. Thanks mom! Mom hadn't read any parenting books. In fact, I doubt the term "parenting" had been coined yet. You didn't spend hours on the internet researching behavioural milestones and you certainly didn't spare a second thought to the "tight scolding" you just gave.
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There was a chink in my answer and the agent has caught on. Half an hour later as I sit down to eat breakfast, the agent is at my elbow again to cross-examine me. A set of eyes watch me very closely to see if I'd falter. I chew slowly--a delaying tactic. The agent is no little fool and repeats the question. I sense an edge to the voice. In sheer panic I attempt a different answer. Big mistake. Now there are two incorrect answers. And the day has just begun.
Being a toddler is not just a phase, it is a religion with its own rules. As a mother of a two-and-a-half -year old, I've had a damn good insight into the religion of toddlerhood and I declare myself fully qualified to talk about it in public. So here goes your elementary education to the rules of this religion.