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I Want My ‘Doctor Sahib' Back: Where's The Human Touch In Healthcare?

After an arduous billing process and a long wait, when we were graced with the GP's presence, my mother started speaking eagerly. But even before she had described her symptoms, the GP was already writing the new medication -- "I think you should change your BP medicine. Try this..." I couldn't stop myself. "But you haven't even measured her BP. You haven't used your stethoscope. You haven't even heard her history."