Chatbots

How Chatbots Are Spelling Out The Future Of Messenger Apps

Chatbots are AI-driven computer virtual chat agents that interact with users by mimicking human conversations; they are deployed in messenger apps where they solve textual queries initiated by end-users. Research indicates that people are using messaging apps more than social media, so there is vast scope of success for chatbots. There is even a significant rise in the use of messaging apps to strike up conversations with potential businesses or consumers -- a phenomenon called conversational commerce.