You have to stay ahead of the curve to survive.
Chatbots are AI-driven computer virtual chat agents that interact with users by mimicking human conversations; they are deployed in messenger apps where they solve textual queries initiated by end-users. Research indicates that people are using messaging apps more than social media, so there is vast scope of success for chatbots. There is even a significant rise in the use of messaging apps to strike up conversations with potential businesses or consumers -- a phenomenon called conversational commerce.
Bloomberg via Getty Images
Facebook messenger is one of the most used messaging apps across the world, recently hitting the mark of 900 million monthly active users. Messenger is not only becoming bigger but better. The social...
Mark Zuckerberg walked on to the stage in his signature grey T-shirt and blue jeans for the keynote of Facebook's F8 developer conference. Within half an hour of his speech, he covered topics ranging...