Neelam Phadke, is an Engineer from IIT Delhi and MBA from University of North Carolina-Chapel Hill. She has over two decades of experience with top global management-consulting firms like BCG and leading corporates. A world traveler, she has lived in both the United States and India.
Neelam has recently published a book, The Ninjja Sutra: Surviving the Health-Care Web in her personal capacity. After her father's death, she felt that most people are ill-equipped to deal with the medical maze. Trained to look at problems objectively, she decided to reflect on her own bittersweet experiences to surface the key issues with healthcare system and glean practical insights for patients. More details on her fb page: www.facebook.com/ninjjasutra/
Neelam likes organic farming, hiking, sketching and painting as a hobby. Her artwork can be seen online at www.neelamart.com
We are all used to appalling standards at government hospitals, but the fact that we are shocked when private doctors or hospitals betray us shows a silver lining in an otherwise sordid tale. The Hippocratic Oath still means something and we don't think that a disregard of it is a "way of life".
After an arduous billing process and a long wait, when we were graced with the GP's presence, my mother started speaking eagerly. But even before she had described her symptoms, the GP was already writing the new medication -- "I think you should change your BP medicine. Try this..." I couldn't stop myself. "But you haven't even measured her BP. You haven't used your stethoscope. You haven't even heard her history."
Over-medication, unnecessary tests or preventable surgeries may prolong recovery or hurt long term well-being of patients. Irrespective of how we want to view the statistics, there is a good possibility of hurting your health while seeking medical help.