Karan Dave is a content strategist and a technical wordsmith with Peerbits, a mobile app development company. He has blended his interests in technology with the writing capabilities to provide resourceful information for global audiences.
During his occasional escapes to The Himalayas, he likes to transverse himself from being a technocrat to a tech-free nomad.
Chatbots are AI-driven computer virtual chat agents that interact with users by mimicking human conversations; they are deployed in messenger apps where they solve textual queries initiated by end-users. Research indicates that people are using messaging apps more than social media, so there is vast scope of success for chatbots. There is even a significant rise in the use of messaging apps to strike up conversations with potential businesses or consumers -- a phenomenon called conversational commerce.