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The first presidential debate on 26 September was widely watched all over the world, with more than 80 million viewers tuning in from the US alone. I was in Dubai on that day and made sure I woke up a...
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Last week I was at a leading coffee chain at Indira Nagar in Bangalore for a quiet meeting with one of my clients. However, from the moment we occupied the table, a server insisted on hovering next to me waiting for my order. I requested her to give me some time but she didn't budge. After she brought my order, she came again in seconds with the bill. Her whole objective seem to have been to quickly empty the table for the next customer. I was disgusted at the attitude.
While a CEO must focus on the hard stuff, there are a few "soft" things which they should never take off their radar. These are things that not only strengthen the organizational DNA but also help in employee engagement--this is particularly relevant at a time when millennial employees think nothing of leaving a job for one that takes better care of them.
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While it's true that corporate values are determined by the organizational aspiration, the context in which it operates and what the leaders feel very strongly about, I believe that there's one value that every single CEO should adopt. This value is very relevant and has universal application across contexts.
The self-centredness and obnoxiousness of a toxic leader have an adverse impact on everyone at work. Not only does team performance plummet under their leadership, the organization at large suffers too. One toxic leader is sufficient to kill the vibrancy of a workplace and slowly sully the culture that once made it high performing. So how do you identify a toxic leader in a workplace? Here are some common traits to watch out for.
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Are you a part of a leadership team where meetings and discussions are always smooth? Do your meetings run without any opposition? The team always seems to be in unanimity? Watch out, this rosy picture could end in tears.
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While some critics say Donald Trump is "incoherent" his message is certainly getting across to large numbers of people. Clearly, one of the reasons for his success so far has been his communication style - right from the facial gymnastics to the verbal punches to speaking like a fourth-grader. Here are some takeaways from his style for business leaders.
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As a boss and a leader, never take the trust of your teams for granted. You have to continuously work on it despite your achieving success in the organisation. Sometimes it's the small things that can erode trust, so be on the watch.
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Two decades or so ago, there was an unsaid rule about showing emotions in public: don't do it. Crying, especially, was seen as a sign of weakness. Fast forward to 2016, and the world seems to have embraced emotions like never before. Tears are shed freely and sobs are no longer stifled. Modi, Putin, Obama - they've all done it.
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My impressions of KV Kamath are from my stint at ICICI Bank from 2002 to 2010. I was a part of the organisational excellence group which he had set up to drive quality practices across the bank. Here I will focus on the qualities that impressed and inspired me most, and which I think every CEO should inculcate to build a successful institution.
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The past year was filled with stories and insights on passion, persistence, perseverance, the human spirit, leadership and more. Here, I want to focus on three events that gave us interesting lessons on change management and can serve as powerful examples for business organisations.
Whether or not Modi's visit will thaw the relationship between two nations or not, only time will tell. However, it does provide lessons on leadership which can be adapted to the business context. A life in the world of business is riddled with uncertainties and thorny relationships that must be circumvented to achieve what is right for the stakeholders.