Angered by the videos and pictures of the incident, people on Twitter dragged the airline for its terrible mistreatment of the passenger. Some compared it to “Fight Club:”
Others took a different approach:
After all of this, hopefully fellow airline passengers learned one thing:
United Airlines’ CEO, Oscar Munoz, also endured the wrath of Twitter for his use of the term “re-accommodation” in his apology for the incident:
Sounds like a job for a crisis PR agency.
The HuffPost Lifestyle newslet