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Uber Rolls Out 'Dial An Uber' Feature In All 29 Cities In India

Users can book the cab from the mobile browser.

30/11/2016 8:47 AM IST | Updated 30/11/2016 8:59 AM IST
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Toby Melville / Reuters

NEW DELHI -- Cab aggregator platform Uber on November 29 said it has expanded its 'Dial an Uber' to all the 29 Indian cities where it has operations. The feature, which was rolled out by the US-based firm in Nagpur, Kochi, Guwahati, and Jodhpur, allows people to book cabs without Uber app downloaded on their phones.

Rides can be requested from mobile phone browsers, even in areas with low or poor network connectivity, making this feature a must-have for users in India, Uber said in a statement.

Users need to navigate to dial.uber.com on their mobile phone browser and enter their phone number to login or sign-up. They can then view pricing information, get a fare estimate and request for the ride. After requesting, they get connected with driver over call to coordinate pickup and once the trip is completed, they can pay driver in cash for the ride.

"We began with introducing 'Dial an Uber' - an 'India first Innovation' in four cities, as a pilot to overcome the challenge of serving under all kinds of networks, especially low or poor connectivity. Buoyed by the overwhelming responses, we are pleased to announce a national roll-out," Uber India Head of Engineering Apurva Dalal said.

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