Indian Govt's 'Passport Seva' Twitter Account Can't Seem To Stop Asking People For David Headley's File Number

08/02/2016 3:40 PM IST | Updated 15/07/2016 8:26 AM IST
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This morning, the biggest news on all news channels is the deposition of terrorist David Headley. The Pakistani-American Lashkar-e-Toiba operative told a special court in Mumbai that he travelled to India seven times before the deadly Mumbai attacks in 2008. He also admitted that he obtained a passport after changing his name to Dawood Gilani in 2006.

If you have tweeted the news, chances are, you have received a response from @passportsevamea, the official handle of the Indian passport office, asking you to "Pls quote file no."

The Indian government's verified Twitter handle that helps resolve passport issues have been spamming people all morning. All they want to know is Headley's file number.

ALSO READ: David Headley Came To India Seven Times Before 26/11 Attacks

If your tweet has the words passport and India, Passport Seva will ask you for "file number."

It's not unusual for bots to handle Twitter accounts that get flooded with customer requests. Last year, British Airways faced some heat after it asked one of the world's best known cricketers, Sachin Tendulkar, for his "full name and address."

Tendulkar had tweeted that the airline carried his relative's luggage to the wrong destination. To which, the airline tweeted back to him asking him for his details — his full name, address and the baggage reference number. And Twitter simply lost it.

ALSO READ: Sachin Tendulkar Fans Are Giving British Airways The Full Maria Sharapova Treatment

And not just Headley, Passport Seva's Twitter account seems to ask for file numbers for just about anything. Even if one shares a Facebook link.

Clearly, they need a better bot. Or maybe, a human.

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